Frequently Asked Questions

Not at all! AutoGrow is designed for mechanics, not computer experts. If you can use a smartphone, you can use AutoGrow. Everything works with simple taps and clicks. Plus, we provide free setup and training to get you started—no technical knowledge required.

Yes! You can send estimates, invoices, and job updates directly to your customers' phones via text message or email. Many customers prefer getting quotes by text—it's faster and more convenient for everyone. Just a few taps and your customer gets a professional quote instantly.

Absolutely! AutoGrow works perfectly on iPhones, Android phones, tablets, and computers. Check your schedule while grabbing coffee, update job status from the shop floor, or send invoices from home. It works everywhere you do—no matter what device you prefer.

It depends on your plan. Our Starter plan includes 2 users, Professional includes 5 users, and Enterprise includes unlimited users. Each person gets their own secure login so you can track who did what and when. Perfect for shops with multiple mechanics or front desk staff.

You can choose a paid plan to keep using AutoGrow, or do nothing and your account will simply pause—no charges, no hassles. Your data stays safe for 30 days in case you want to come back. No credit card required for the trial, so there's zero risk to try it out.

Nope! AutoGrow works with whatever devices you already have—your phone, tablet, or computer. No special hardware, no expensive equipment, no installation headaches. Just sign up and start using it immediately. We keep it simple so you can focus on fixing cars, not learning complicated systems.

Yes! We can help you import customers from spreadsheets, other software, or even handwritten lists. Our support team will walk you through it during your free setup call—you won't lose any customer information. We've helped garages move from everything from paper records to expensive systems.

AutoGrow tracks each customer's service history and automatically sends reminders for oil changes, inspections, and other maintenance based on time or mileage. Customers get a friendly text or email saying it's time to come in. You get more repeat business without lifting a finger—it's like having a marketing person working 24/7.

Absolutely. We use bank-level security to protect your data. Everything is encrypted and backed up daily across multiple secure locations. We never share your customer information with anyone—not advertisers, not competitors, nobody. Your business data is yours, period. We take security as seriously as you take fixing cars.

Yes, you can cancel anytime with just a few clicks—no phone calls, no hassles. No cancellation fees, no long-term contracts, no jumping through hoops. If you cancel, you can still access your account until the end of your billing period, and we'll help you export your data if needed. We believe in earning your business every month, not trapping you.